Vinted Users Share Displeasure About Size Updates

Shoppers are voicing their frustration following a change that caused products showing incorrect sizing.

This online marketplace has updated its sizing categories for female and kids' apparel but did not contact all users about the change.

Digital Channels Backlash

Countless users and merchants are posting online stating that platform listings now display a different size category versus the original listing due to the recalibration.

The company said the updated approach better aligns with similar services.

The platform has recommended to check their listings and update the measurements by hand when needed, resulting in member annoyance.

Measurement Approach Updates

Earlier, the sizes had both numerical and alphabetical indicators, such as S/8 or M/10.

The new system has an alphabetical indicator and numerical range such as S/UK 8-10.

For certain items, the sizing has been recategorised - for example a size L was previously a 12 but now shows as UK 16-18.

Shopper Stories

A fashion influencer, who produces content about larger sizing, explained the modification "makes transactions more difficult".

"Few clothing companies classify XL as 20-22," the way the service now categorizes.

Another user, located in Scotland, said garments she listed on Vinted with size 14 labels were displaying on the service as size 20–22.

"Should someone sized 20-22 purchase these they're going to be very disappointed," she stated.

Necessary Adjustments

A different user, located in England, stated she felt frustrated because the modification necessitated personal updates the measurements for "each individual item".

"For me this is particularly frustrating, because of my ongoing medical condition and platform income has been essential following partial earnings loss," she stated.

Platform Context

The platform boasts over 100 million users, comprising 18 million UK members.

It has become a favored option to second-hand platforms like eBay and Depop.

This represents another occasion when a surprising modification to the app has proved unpopular: last year, Vinted reversed a change regarding delivery choices due to shopper criticism.